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  • Breville Cleaning Tablets Available?

    Question from a Customer:

    I am looking to source the Breville cleaning tablets and supplies for our locations.
    I couldn’t see the product on your website, do you happen to have the Breville cleaning range or a similar alternatives?

    Answer:

    We do not carry Breville cleaning supplies at this time, and we currently do not have any plans to do so in the future.  We do however stock a variety of other cleaning products for backflushing, descaling, milk washing, grinder cleaning, etc. from manufacturers such as Puly and Urnex. Those products can be found here:

    https://1st-line.us/shop/maintenance/cleaning-agents/

    We also have brushes, clothes, and other cleaning tools.  Those products can be found here:

    https://1st-line.us/shop/maintenance/cleaning-tools/

    In addition, we carry products for water treatment.  Water treatment is preventative maintenance. The water not only needs to be treated to protect an espresso machine from damaging limescale deposits, but to also extract more desirable flavor profiles. Those products can be found here:

    https://1st-line.us/shop/maintenance/water-treatment/

    Protect your espresso equipment and enjoy amazing espresso!  Visit https://1st-line.us/shop/maintenance/ to learn more about espresso equipment maintenance.

  • New Rocket FAST Espresso Machines Coming Soon!

    New Rocket FAST Espresso Machines Coming Soon!

    We were just informed this morning by Rocket Espresso that new FAST espresso machines will be launching in the USA after their European launch.

    Below are the press releases and marketing materials:

    Mozzafiato Fast_Product Marketing Launch_EN

    Giotto Fast_Product Marketing Launch_EN

    Sorry, we do not have any more information, such as launch dates, pricing, etc at this time.

  • Making the Bellezza Bellona the right fit for you

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    We added the Bellezza Bellona to our dual boiler line of espresso machines back in early 2023. It has attracted many potential customers with features such as its stainless steel, insulated boilers. The PID controls allows you to program preinfusion, ECO mode, and a built-in shot timer. The main feature is it’s external glass reservoir. This makes it easy to fill and monitor. The lid as also sealed to keep anything from crawling in.

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    The one thing that makes this machine stand out in a negative way is its height. Although the steam handle itself is a high quality part, it makes the total height of the machine ~19.25″. This eliminates itself from many kitchen countertops.

    We have brought this up with the manufacturer and asked for a shorter alternative. In the meantime, we dug into our extensive parts catalog to try to find a solution.

    It only takes 2 parts:

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    a knob
    (w/ an M10 hole)

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    Here is a knob we found
    (SKU V115K)

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    a screw
    (M10 size)

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    Here is screw we found
    (SKU V327K)

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    Installation is pretty easy:

     

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    Unscrew the current handle.

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    Install the screw about halfway.
    NOTE: Be careful as it can completely screw in and will be very difficult to unscrew out.

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    Install the knob.

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    Once you install, you will see that the knob stands just the below the top rails at 16.5″.

    You can find these parts in the Frequently Bought Together section on the Bellezza Bellona product page.

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  • Who Will Win The Big Game? Vote NOW!

    Who Has What It Takes To Brew Up A Victory?

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  • Diagnose Non Working Lower Display on ACS Vostok

    How To Diagnose A Non Working Lower Display on ACS Vostok Dual Boiler Lever Espresso Machine

    If the upper display does not function properly, please make sure the reservoir is filled with water. If the water level in the reservoir is too low or the low water level sensor is not inserted into the top tank cover properly, the upper display may shut off.

    If the lower display is not functioning which also leads to the upper display not functioning, there are several items to check.

    The upper panel and lower panel need to be removed to access the main controller/brain unit. The upper panel is straightforward, but do remember the positioning on the screws as some may be longer. ACS created a video to download for instruction on how to remove the back panel.

    Proceed to remove the cover of the black panel – usually 1 screw on top and one on bottom. In the picture below, there are 2 fuses circled. Please remove one at a time and check for continuity with a multimeter. One fuse is 0.5 amps and the other can be 3 or 5 amps. Please do not mix them up. If the fuses are blown, it means a surge or brown out damaged the fuses through the electrical cord. Surge suppression of 108 joules on the outlet can minimize the effect for the future.

    Picture of ACS Vostok internal controller brain unit

    Next is to inspect the grey computer ribbon cable as shown below. You can pull from the connector (not the cable) to remove it and reinsert it.

    Picture of ACS Vostok internal controller brain unit

    If you do not know how to use a multimeter, please do not proceed. In the next photo, the voltage needs to be checked across position 1 and 3 on the circled green connector next to the fuse as shown. This confirms 110 volt power is incoming into the brain unit.

    Picture of ACS Vostok internal controller brain unit

    The next step will require removal of the left side panel when facing front. First, two (2) allen key screws need to be removed from inside the panel. Finger is pointing to one and the other is to right of screw being pointed to.

    Picture of Side Panel ACS Vostok lever espresso machine

    2nd Allen key screw to be removed.

    Picture of Side Panel ACS Vostok lever espresso machine

    On the bottom are two smaller Allen key screws that need to be removed and the panel will slide off.

    Picture of Side Panel ACS Vostok lever espresso machine

    The gray computer ribbon cable can be pulled by the black connector and gently inserted. If you pull by the cable you can damage the part. There are no other connections to be checked.

    Picture of back of lower display on ACS Vostok

    All pictures owned/copyrighted by and courtesy of M&V/ELCOR/ACS in Italy.

  • Pump Pressure Adjustment on Rocket EPICA Dual Boiiler

    Pump Pressure Adjustment on Rocket EPICA Dual Boiiler

    To adjust the pump pressure on the Rocket EPICA dual boiler lever espresso machine, the top and right panels need to be removed.

    The blue arrow in the picture above points to the location of the adjustment screw. With a screwdriver, rotate the screw clockwise for high pressure and counterclockwise to lower the pressure.  Before adjusting the pump pressure, please be aware of the following three (3) things:

    First, please note the screw should be turned in 1/4 increments and the machine tested. If the covers are off during testing, please do not stack any objects or body parts as 1st-line will not be responsible for any physical damages or injuries.

    Second, the maximum pressure needs to remain under 11 bar as the OPV may relieve any pressure below 11 bar of pump pressure. Third, if the inline water pressure from a direct water connection is too low, there may be noises resulting from cavitation.

     

  • Rocket EPICA – No Pump on Lever Pull Down

    There is a chance the wire was loosened in shipping or transport. First step is to unplug the machine from the electrical outlet and allowing to fully cool.

    First place to check is by removing the wood cap on the grouphead. Allen key required to remove 3 Allen keys. Picture below shows it removed.

    Wood Cap Removed from Grouphead on E61

    Below shows a 3 pin connector. Tug on all three wires on each side and well as disconnect the 3 pin connector and re-attach. Pull only from the black connectors, not the 3 wires. You can test the machine with the cover off, but do not stock in any objects or body parts into the mechanism when pulling down.

    Exposed grouphead top on Rocket Epica Dual Boiler Espresso Machine

    Next step is to check the connection on the other side. Please unplug the machine from the electrical outlet and allowing to fully cool. The water reservoir, top panel left body panel and brain unit cover needs to be removed. Allen keys and a small Philips head screwdriver are need in addition to a 7mm socket wrench.

    On the top panel by the reservoir, please remove the reservoir, the 4 Philips screws on the reservoir platform and the one Allen key screw towards the front.

    Rocket EPICA top panel by water reservoir

    In the next picture of the other side of the top panel, please remove the one Allen key screw and lift off the top panel.

    Rocket EPICA top cover left side

    Make sure the steam valve handle is removed. Already removed side panel in pic below, but the 2 fingers are pointing to where the 2 Philips screws need to be fully removed. Underneath the same side panel, there are two 7mm bolts that just need to be loosened.

     

    Rocket EPICA left side picture

    On the left side, one brain unit can be accessed by pushing in the little tab and pulling the cover from the top. If difficult, use a flat head screw driver to slightly push it in and pull the cover.

    Brain unit picture of Rocket EPICA dual boiler lever espresso machine

    On the motherboard, locate the 3 pin connector (red green and black wires) of the lower left side of the motherboard on the Rocket EPICA dual boiler lever espresso machine. Slightly tug on each wire and then pull out the black connector entirely pulling from the black connector only. Reattach and test machine after inserting the reservoir (maybe difficult and plugging back in). Make sure to not stock any body parts or any other items into he machine while operating.

    Motherboard inside picture on Rocket EPICA lever dual boiler espresso machine

     

  • Lelit Bianca – Brand New with a Leak Issue

    Lelit Bianca – Brand New with a Leak Issue

    Here at 1st-line, we bench every single machine we ship. Prior to Breville purchasing Lelit in 2Picture of Lelit Bianca Lower Manual Grouphead Valve off of Grouphead0Picture of Lelit Bianca Lower Manual Grouphead Valve off of Grouphead22, the entire Lelit line of espresso machines was the exception. In 2024, we had to start testing the entire Lelit line. Yesterday, we had a Lelit Bianca leaking from the manual grouphead valve. We took off the lower valve only to find build up on a brand new machine. The build up was not allowing a proper seal, and thus, when the group head lever was lifted, water leaked from the lower manual valve on the group head. In addition, the actual seal was imprinted.

    Question is why is there build up on a brand new machine built in 2024? Why is the black gasket with an imprint?

    01/21/2025 UPDATE - 2nd Bianca with same issue - picture of lower valve stem/spindle with water stain that was causing lower E61 Bianca to leak while lever was pulled up
    01/21/2025 UPDATE – 2nd Bianca with same issue – picture of lower valve stem/spindle with water stain that was causing lower E61 Bianca to leak while lever was pulled up.

    653867, 632663, 632719

     

  • ACS Minima – No Hot Water and No Steam

    ACS Minima – No Hot Water and No Steam

    A customer contacted us about his ACS Minima dual boiler espresso machine.  This machine was way past the warranty expiration and it has the optional wood knobs that are worn.  Their ACS Minima was not allowing any hot water from the hot water wand, nor steam from the steam wand to exit when either valve was opened. The customer confirmed the coffee boiler was getting hot. And, our customer confirmed the PID display alternately showed the temperature of the coffee boiler as well as the temperature of the steam boiler.  We asked the customer the following,

    “With unit unplugged and cold, please remove top cover and press this black button. if it clicks, you are most likely good
    Check for any loose wires and put cover back on
    Take out reservoir and access the bottom port – three allen key screws. make sure both wires are connected to the heating element posts.”

    The customer replied,

    “Thanks for your quick response. The pid shows the actual temp and I can still adjust it up or down. I have it set a 126C for the steam. It does cycle between the group and steam boiler temp.

    I have it plugged into a standard kitchen outlet. Just moved into the apartment, so I do not know the rating. See attached picture.

    Until today, I had been running the machine on Crystal Gesyer water only. Today I filled it up with NYC tap water for the first time. As I said, I just moved here so I had the steam boiler empty for transport. I filled it using the soft start (no power to the element) as directed in the Minima manual. The group head is getting up to temp and making espresso as usual. When the PID says 126 on the steam, I open the valve and get just a few drips. Same with the water spout. No steam release coming out of the top.

    The black button did not click when I pushed it. No loose wires under the boiler. The factory settings for the advanced settings were not what is recommended in the manual. I had myself never changed these. So I restored them to the factory settings.

    At some point when I was making sure the heating elements were off for the refill, I think I got what looked like a “Psr” code on the PID display. But not since.

    It seems to me that the boiler is full and is heating up. I can hear it coming up to pressure around 215F and then the vacuum seal closing around 225 or so. When I change the steam boiler temp I can hear the heating elements coming on and off. Strange. It almost seems like the valves in the faucet and steam wand are not in fact opening when I turn the knobs. I can’t imagine there’s a solenoid controlling them. Blocked by scale? But it seems even stranger that both would fail at the same time. It did come across country on a moving van last week and would perhaps have been in sub freezing temps.

    Any help much appreciated. Also, the brew boiler is fine and making good espresso.”

    The code shown on the display (Psr) resulted from the reset the customer performed. At this point, we knew the issue was in the valves and something may happened while the customer had a moving company move his belongings, including his dual boiler espresso machine, from one state to another state during very freezing weather. We asked him take apart the valve by removing the valve stems from each vale AFTER the machine was fully cooled down and unplugged from the electrical outlet. Our customer replied with a positive outcome,

    “I took apart the valves for the faucet and the steam wand. Reassembled. Voila! Both are working, as is the boiler (which I think was never the problem). Thanks for your help. And patience.”

  • Bellezza Bellona – Steam Boiler Overheating

    Bellezza Bellona – Steam Boiler Overheating

    A customer complained yesterday that their steam boiler was overheating. In this situation, the first thing we ask is which water are you using? And, not to our surprise, the customer was using mineral packets added to distilled water. Sorry, we will not mention the well known brand. We do not recommend using this type of water. First, stop using the machine! Continued use with an overheat will damage the heating elements.

    There is one way to fully descale the PID on the steam boiler. First, on a machine that is cold and not plugged into an electrical outlet, the top cover can be removed using our video. The steam boiler is in the lower left bottom corner in the picture below. Second, the red wire on top can be disconnected and the fitting removed to allow descaling solution to be poured into the hole with a funnel – to the top of the boiler – DO NOT ALLOW the solution to spill anywhere outside the hole!  If solution gets into the machine, the machine will need to sit for a minimum of 24 hours to avoid damage from water touching any electrical components which can be shorted and damaged without warranty coverage. Insert the fitting with plumbers tape (about 3 wraps) back and tighten into the hole. Reconnect the red wire and put the top panel back on (after confirming the inside is dry). Third, allow the machine to sit cold for 8 hours.

    Bellona-inside

    Fill the reservoir with water and connect it to the machine’s back port for water. Turn on the machine and allow it to heat up. While heating, place towels on the front drip tray and panel to prevent descaling solution to ruin the machine’s finish. Place a vessel that can accept hot water under the hot water spout, and empty it when it’s 3/4 full.

    Once heated, depress the hot water switch to allow descaling solution to come out. Once the pump kicks in, shut off the hot water switch. Allow the machine to re-heat the steam boiler. After 5 minutes, depress the hot water switch to displace more solution with water. This process needs to occur until 2 full reservoirs of water are depleted through the steam boiler. This insures the solution was displaced.

    Test the machine and make sure it does not overheat. If it does, then stop using the machine and a different, more manual process will be needed to clean the PID sensor.